We're here to help.
Got a question or running into an issue? Reach out and we'll get back to you as soon as possible.
Email Support
Send us an email and we'll respond within 24 hours on business days.
help@onetapprofile.in
Prefer messaging? Reach us on WhatsApp for quick responses during business hours.
Mon–Sat, 10 AM – 7 PM IST
Common questions
How do I set up my NFC card?›
Once you receive your NFC card, simply create your profile on OneTapProfile, and we'll link it to your card. No app needed — it works with any smartphone.
Can I change my profile URL?›
Yes! Go to Dashboard → Profile and edit your slug. Your URL will update instantly.
How do I upgrade my plan?›
Go to Dashboard → Billing and click 'Upgrade'. You can pay securely via Razorpay (UPI, cards, net banking).
I forgot my password. What do I do?›
Click 'Forgot password' on the login page. We'll send a reset link to your registered email.
Do you offer refunds?›
We offer a 7-day refund policy from the date of purchase. Contact help@onetapprofile.in with your details.
How do I contact support?›
Email us at help@onetapprofile.in — we respond within 24 hours on business days.
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